Privacy Policy
DOCMAP · Jordan
Information we collect
Patients: name, phone number, email (optional), and appointment requests. Doctors & clinics: professional details such as name, specialty, license number, clinic address, and contact information. Platform data: technical information like browser type, device, and usage statistics to improve your experience.
How we use your information
To verify doctors and clinics before publishing their profiles; to connect patients with healthcare providers and manage appointment requests; to improve platform performance and user experience; and to send important updates, confirmations or notifications related to your account. We never sell or share your personal information with third parties unless required by law or with your explicit consent.
Data security
All sensitive information is stored securely and protected against unauthorized access. Verification documents submitted by doctors and clinics are reviewed by our team and kept confidential. We use industry-standard encryption and security measures to safeguard data.
Patient reviews
Reviews are published only after confirming they come from real patients. Abusive, fake or irrelevant reviews are removed. Doctors and clinics may respond publicly to reviews, but they cannot delete them simply because they disagree.
Your rights
You can update or correct your information at any time through your account dashboard. You may request account deletion by contacting DOCMAP support. You can report errors or request corrections to published content by providing the page URL, the passage in question and a supporting source.
Cookies & tracking
DOCMAP uses cookies to improve site functionality and personalise your experience. You can manage cookie preferences through your browser settings.
Policy updates
We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of DOCMAP means you accept the updated terms.
Contact us
If you have questions about this Privacy Policy or how your data is handled, please reach out through our official contact page. In short, DOCMAP protects your privacy while helping you connect with trusted healthcare providers in Jordan.